I was tempted to pick FUD as a topic and talk about how McCain’s use…
Category: Technology
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The iPhone’s Road to the Office
Kevin Willis, the retired basketball center turned entrepreneur, gave up on the BlackBerry and depends…
Technology
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Social Networking: Still Challenged by Enterprise Complexity
Despite how quickly social networking is becoming integrated in enterprises, it still isn’t scaling to…
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Hey PC, Apple Has Some More Commercials for You
Apple is taking some shots at Microsoft by launching its own series of commercials. It…
Technology
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The Best Online Course for Customer Service
In recent months, high fuel costs have forced various types of businesses, most notably airlines,…
Technology
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Selecting the Right Headset Technology for Your Firm
Most organizations today still employ the traditional corded phone systems common to offices 20 years…
Technology
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Tips on Regulatory Compliance for the Call Center
Compliance is a top of mind issue for contact centers, especially those conducting outbound campaigns….
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Flexible OLEDs Could Be Part of Lighting’s Future
On a bank of the Mohawk River, a windowless industrial building of corrugated steel hides…
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New Service To Stop Loose Lips from Crashing Cars
When David Teater’s 12-year-old son, Joe, was killed in 2004 by a driver who was…
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Raytheon Air-to-Air Missile Enters Weapons System User Program
Tyndall AFB FL (SPX) Oct 20, 2008 – Raytheon’s AIM-120C7 Advanced Medium Range Air-to-Air Missile…