Two of my favorite attractions at Disneyland when I was growing up and working at…
Category: Technology
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Social Media Can Reverse Anti-Corporate Slant
Truth or dare: We dare you [CMO, brand manager, PR-communications specialist, CRM manager, or whoever…
Technology
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Firm Enhances Customer Service with New VoIP System
With just 63 employees serving a customer base from its headquarters in Richmond, Va., and…
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Self-Service Drives Contact-Center Success
Traditional call centers were both an asset and a liability to the organization as they…
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Russia Web site owner killed after arrest (CNET)
CNET – The owner of an opposition Internet news site in Russia’s volatile Ingushetia region…
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Microsoft to slash Xbox 360 price in Japan: report (AFP)
AFP – Microsoft will slash the price of its Xbox 360 video game console in…
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Drivers rely on OnStar to evade Hurricane Gustav (AP)
AP – For the most part, the callers were calm, patiently asking for the fastest…
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Microsoft to slash Xbox 360 price in Japan-Nikkei (Reuters)
Reuters – Microsoft Corp will slash the price of its Xbox 360 game console in…
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6 Internet providers disclose Web tracking for ads (AP)
AP – The nation’s largest Internet service providers all say they haven’t partnered with Silicon…
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Test Driving the Next Generation of Fuel Technology
Tom Albert drove his loaner Chevrolet Equinox like any other car. He took it to…