Category: Technology

Comparing the Apple TV to the Netflix Player by Roku is like comparing two wildly…

Much has been made of Barack Obama’s public comments on whether or not he would…

Well, every once in a while something slips by the notice of even the best…

Palm released a new business phone for Sprint on Monday — the Treo 800w, with…

Credit card companies know what you’ve bought. Phone companies know whom you’ve called. Electronic toll…

Business intelligence is a method of using software programs to analyze huge amounts of electronic…

“Agent at home” is more than a new buzz phrase or job title that takes…

Taylor Nelson Sofres, a market research company, interviews consumers on behalf of mobile phone makers…

There are some customer service fiascos that make you want to bang your head against…

Jacada is a provider of unified desktop and process optimization solutions for customer service operations….