When it comes to security software, who really knows what lurks in the minds of today’s users? It appears that most people seem to choose their security products based on a lot of other factors beyond their ability to protect their computers from the malicious forces at work. Whatever the label on the box or the icon on the screen, it also appears that perfection in security software is an elusive goal — as is brand loyalty. The reality is that any imperfections in security software, no matter how small, can become glaringly evident in short order.