For some companies, the decision to move to the cloud is a no-brainer — especially if they limit their planning to pure number crunching. Without a doubt, the savings for such a leap, both explicit and implicit, can be huge. Still, though, there are technical issues to consider, not the least of which become apparent when the planning process begins to focus on customization. Simply put, customization in the cloud is not an easy endeavor — certainly not easy enough for the average line of business manager to tweak for his or her own use.