Aberdeen’s research shows a 16 percent increase in the number of organizations that are satisfied with the performance of business-critical applications since March of 2008. However, the disparity among respondents is profound. Ninety-three percent of Best-in-Class organizations are satisfied with their application performance, and only 48 percent of Industry Average and Laggard organizations show the same level of satisfaction. Nearly half of organizations surveyed are still struggling in managing the performance of business-critical applications.