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April 21, 2010May 24, 2020

Salesforce Buys Contact Data Provider Jigsaw

Moving deeper into cloud-based business-to-business data services, Salesforce.com announced Wednesday that it has entered into an agreement to buy Jigsaw. The soon-to-be acquired company provides crowd-sourced business contact data.

The purchase price is about $142 million, plus a performance-based additional 10 percent. Marc Benioff, Salesforce.com chairman and CEO, said the acquisition will help his company “bring the data-services industry into the era of Cloud 2.” With Jigsaw, he added, it will be “as easy as Wikipedia to source data, as easy as iTunes to buy data, and as easy as Facebook to stay updated as the data changes.”


1.2 Million Members

Jigsaw says on its web site that its role is “collecting, refining, managing, protecting and organizing the global list of people in business — so you don’t have to.”

The Jigsaw community currently consists of more than 1.2 million members with a contact database of 21 million professionals at almost four million companies. More than 25,000 contacts are added and edited every day. The company also provides free tools for researching companies, and has a user-created company research Wiki. Currently, the company has about 800 corporate customers, including New Horizons Computer Learning Centers, Hackett Group, and Sales Performance International.

The purchase, Salesforce said, will combine “the power of Salesforce.com’s suite of CRM applications and leading enterprise cloud platform with Jigsaw’s cloud-based model for the automation of acquiring, completing and cleansing business contact data.” The company also said Jigsaw’s cloud platform is an “enormous opportunity” for developers and independent software vendors to create new applications that utilize business contact data.

Any company or individual professional will still be able to join Jigsaw, whether or not they are Salesforce customers. Business-card information is shared by the community, and any Jigsaw.com member can access the database and accumulate points by helping to maintain data quality. Points can then…

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