Working for a disaster recovery solutions designer is often difficult. After being bombarded by ad slogans, magazine articles and just plain life experience, many company executives are looking to achieve a mythical figure for server uptime. Perceived uptime of 99.999 percent — or “five nines” — equates to about five minutes and 30 seconds of unexpected downtime per year, and the number is achievable. The problem is, this number is only achievable if the language is carefully scrutinized and an overwhelming amount of hardware and software is brought to the table.