Computer support forums are lighting up with queries from users wondering what to do about an alert on whether to trust a file called “PIFTS.exe”. Meanwhile, someone at Symantec’s support forum seems to be deleting posts from users inquiring about this alert almost as soon as they go up on the forum. Swa Frantzen, an incident handler with the SANS Internet Storm Center, writes today that PIFTS.exe appears to be related to a Norton update since it has a has a component in it that leverages the user’s Internet connection to contact a Web page at norton.com, which is owned and operated by Symantec. A Security Fix reader sent this e-mail today about his experience with this alert: “Symantec’s response has been odd. It has removed all chat threads on the subject, and seems to be deleting questions about PIFTS.exe wherever they may be posted. In short, it is Symantec’s