Silicon Valley startup Ribbit has taken the wraps off a new open telephony platform that promises to give Web sites a whole new set of voice capabilities.
“The world doesn’t need another phone company,” said Ribbit cofounder and CEO Ted Griggs. “What it needs is a new kind of phone company, one that liberates voice from its current confines — devices, plans, and business models — and more readily integrates into the workflow of our professional and personal lives.”
At the heart of Ribbit’s new telephony platform is the startup’s SmartSwitch — a multiprotocol soft-switch that bridges the gap separating the traditional public switched telephone network (PSTN) from next-generation networks based on VoIP and other advanced communication protocols.
The Next Stage in Convergence?
The technology is designed to work through virtually any Flash-enabled browser and from any mobile or fixed location with an Internet connection, the company said.
For example, calls placed on mobile phones can be answered over a Web browser, through a Flash widget, or on a VoIP client, Ribbit executives noted. Moreover, calls made over the Web can be answered on the Web, on a regular phone, or through a desktop widget. The Ribbit SmartSwitch makes all this transparent.
Though Ribbit voice applications will be similar in many respects to what today’s VoIP operators now provide, the company said that users will not be required to download a soft-phone application before they can start placing or receiving calls over the Web. In addition, consumers will have the option of using Ribbit’s AIR iPhone software interface, which mimics the look and features of Apple’s popular iPhone handset.
Ribbit’s platform will even transcribe user voicemail into text messages. And it will offer support for existing Web-based voice services, such as GoogleTalk, MSN, and Skype.
Integration with Business Apps
“Ribbit’s arrival comes at a…