The Web site Apple.com attracted nearly 16 million American visitors last month. Some of them got there by typing in the address directly; others used a search engine, linking to company’s site via nearly 25,000 different keywords, including “iTunes,” “iPod” and “iPhone.”
So says Compete, a company based in Boston that tracks Internet traffic. How does it know? It has installed its software in the computers of 100,000 Americans — with their permission — allowing the company to track their every movement on the Internet. It gets additional, anonymous data on about 2 million American Web users from Internet service providers.
That is a lot of people, but a far cry from the total U.S. Internet population — more than 200 million, according to some estimates. Like other monitors of Internet traffic, including Nielsen Online, Hitwise and ComScore, Compete extrapolates total Web audience figures from such samples, in a system similar to the panel-based research that is used to measure television audiences.
Marketers rely on these numbers because they are skeptical about data submitted by individual Web publishers, which often seem to overstate their own audiences, at least by comparison with independent measures.
So, for all the talk of the Internet being the most measurable, accountable, transparent medium ever invented, it can still be a frustrating place for marketers who just want to know exactly how many people will see their ads.
Advertisers have been pushing Internet companies to produce more comprehensive, standardized data. But for now, in the absence of breadth, they are hungry for greater depth.
That is why Taylor Nelson Sofres, a market research company, said last week that it had spent $75 million, with as much as another $75 million still to come, to acquire Compete.
“We are listening to our clients, who have been telling us they want more and…