For a long time, Web-based email programs were poor relatives of their desktop counterparts, but that’s not the case anymore. Cloud-based applications like Google’s offering, Gmail, boast a rich array of features that give premise-based competitors a run for their money. Nevertheless, two problems persist with Web mail apps. Since they run in a browser, their visibility is often obscured on the desktop. What’s more, since they run in the cloud, they become dysfunctional when a computer gets grounded and can’t reach the nimbus.