When writers initially discovered word processing, they beamed with delight. Once the blush wore off the technology, though, that delight morphed into distress. While office workers were perfectly content “processing” words, scribblers writing words needed more from their software. Moreover, they found their needs increasingly ignored by big software houses who catered to the cubicle crowd. One of those scribblers, Keith Blount, bumped into the problems writing with commercial word processors when he set off to pen a novel.