Working hard at being inefficient is not a path to success. Sometimes the difference between success and failure is having the courage to walk away from the “busy work” and take the steps to make that process better. It’s a lesson that we in IT — and particularly in security — all too often fail to heed. There are areas in our organizations where we spend tremendous amounts of time and money keeping up — we spend so much time and energy running in place that we have nothing left in the reserves to move forward. We’re boxed in by our own inefficiency.