Less than a week before HTC and Samsung roll out phones in the U.S. based on Microsoft’s new Windows Phone 7 operating system, reports from England say demand is outstripping supplies. The HTC 7 Mozart, HTC 7 Trophy, and Samsung Omni 7 went on sale in Europe and Australia on Oct. 21, and carrier Orange UK has admitted it has been giving a 20-pound voucher to customers who didn’t get handsets.
The shortage was first reported by Mobile Today, which quoted an Orange spokesperson as saying the company, which has 17 million broadband and mobile customers, is working to keep up with demand.
Shaky Footprint
“We have been working with our handset partners to roll out Windows Phone 7 devices across our retail footprint as swiftly as possible,” the spokesperson said. “We can confirm that, as part of this process, we have been running a pre-order service whereby customers are given an incentive in those stores who have yet to receive stock, and we are working with our suppliers to meet customer demand as a number-one priority.” The spokesperson also noted that Phone 7 handsets are available online and by phone orders.
Phone 7 devices will be available in the U.S. beginning Nov. 8 through AT&T and T-Mobile, which is a sister company to Orange.
The 10 Phone 7 devices unveiled by Microsoft CEO Steve Ballmer on Oct. 10 are from Dell, Samsung, HTC and LG, and are to be sold by 60 carriers in 30 countries.
A Microsoft spokesperson didn’t respond to our request for comment in time for publication.
Touch and Go?
The San Francisco Chronicle reported the shortage is “most likely” the result of a lack of AMOLED touchscreens that affected both HTC and Samsung when they launched Nexus One and Droid Incredible phones earlier this year. J.D. Power and Associates analyst Kirk Parsons speculated…