Digital Trends – When Ambre Boroughs checked her laptop bag before getting on a Southwest flight at the Chicago Midway International Airport, she was likely unaware that many airlines strongly recommend taking the laptop was a carry-on during the flight. Unfortunately, she was missing her brand new HP 9000 laptop after searching an empty laptop bag that came off the conveyor belt in Charleston, South Carolina according to NBC Chicago. After asking a Southwest representative for help, Boroughs was informed that the company wasnât responsible for the loss of checked computers. A further TSA investigation showed video footage of the laptop still in the case when traveling through the security checkpoint.