It’s dawn at a Los Angeles apartment overlooking the Hollywood Hills. Laura Sweet, a graphic designer in her early 40s, sits at a computer and begins to surf the Net. She searches intently, unearthing such bizarre treasures for sale as necklaces for trees and tattoo-covered pigs. As usual, she posts them on a shopping site called ThisNext.com. Asked why in the world she spends so many hours each week working for free, she answers: “It’s a labor of love.”
Later this morning, a half-hour’s drive to the west, a serial entrepreneur named Gordon Gould strolls into the Santa Monica offices of ThisNext. Gould has managed to entice an army of volunteers, including Sweet, to pour passion and intelligence into his site for free. Traffic on ThisNext is soaring, with unique visits nearly tripling in a year, to 3.5 million monthly. What’s in it for the volunteer workers? “They can build their brands,” Gould says. “In their niches, they can become mini-Oprahs.”
Here’s how it works. Entrepreneurs like Gould build meeting places that provide visitors with tools to express themselves, mingle with friends and strangers, and establish their personal “brands.” The result, when it works, is an outpouring of creativity. It has produced not only ThisNext, but also YouTube and even American Idol.
Abundant Nonfinancial Rewards
You might think that with the economy crashing, the free-labor business model would be crashing, too. Will people continue to invest in their personal brands during hard times? Gould is betting they will. Between investor visits during a late November trip to New York, he sips a soy latte and speculates. During the downturn, he says, firings are sapping loyalty to companies and steering people toward goals of self-sufficiency. In Gould’s acerbic phrasing: “The only person I can rely on not to screw me — hopefully — is myself.”
Beyond…